Approaches to Evaluation of Websites for Public Sector Services
نویسنده
چکیده
A brief review of developments in evaluation of e-government Websites is undertaken in order to introduce an instrument which is presently being tested for evaluating such sites, and which is available from the author. This instrument enables assessment and comparison of Websites according to criteria grouped under the categories of Security and privacy; Usability; Content; Services; Citizen participation; and Features.
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